Tortuga C33

STAFF INCLUDED Daily Maid Service Butler Service Maximum guest capacity: 10 (including kids). Gratuities are expected: 8% minimum, 10% recommended, based on the rental amount after taxes and fees. CONCIERGE SERVICE A concierge will be assigned as soon as you finalize your villa reservation to help with pre-arrival coordination and during your stay: Coordinating airport transfers, golf cart rental, activities and excursions, massages, menu coordination, supermarket purchases. AMENITIES INCLUDED Private check-in at the property, Welcome drinks & snacks, Luxury Frederic Malle bathroom amenities, Cable TV & high-speed WiFi. Roundtrip airport transfer courtesy service from Punta Cana Airport (PUJ) may be arranged upon prior request and is subject to provider availability and scheduling conditions. Please note that the airport transfer is a complimentary courtesy service coordinated through an external transportation provider.
 Availability, pickup times, and service conditions may vary due to airport traffic, guest delays, or provider operational factors.
 In case of delays or missed pickup, alternative transportation options are always available at the airport. THE VILLA The master bedroom includes a king-size bed. The other rooms are equipped with two queen beds. All rooms include air conditioning, and three have smart TVs, all with private bathrooms and closets. Fully equipped kitchen, extensive living room terrace & dining room, private courtyard, and swimming pool with a non-heated jacuzzi. BEDROOMS BDR 1 - 1 King Bed (Main) - Smart TV BDR 2 - 2 Queen Bed - TV BDR 3 - 2 Queen Bed - TV BDR 4 - 2 Queen Bed - TV *All rooms have ensuite bathrooms* Please note that at least 1 member of the staff will be staying 24 hrs at the villa. Members of the staff will remain in the staff area when not working or sleeping hours. WHO WE ARE AND WHAT TO EXPECT This property is professionally managed and operated by a leading hospitality company in Punta Cana. By Booking this professionally serviced property you can expect a hassle free vacation. Once booking is finalized one of our experienced concierges will ensure that we prepare to cater to all your needs, including airport pickup, chef services and menu preparation, grocery purchasing, activity planning and excursions as well as organizing any special celebrations during your stay. Since 2012, we have welcomed over 8,000 families to our beautiful villa rentals, providing them with top-notch service from our dedicated staff. ADDITIONAL SERVICES Golf Carts: (Budget) 4 Passenger: From US$ 45 6 Passenger: From US$ 60 Golf Carts: (Current models) 4 Passenger: From US$ 60 6 Passenger: From US$ 80 Holiday Season Payment & Cancellation Policy for Golf Carts: During Holiday Season periods (Christmas, New Year & Thanksgiving), all golf cart rentals must be fully prepaid in order to guarantee the reservation. Cancellations are allowed up to 60 days prior to arrival. After this period, the reservation becomes non-refundable. Bicycles: Starting from $15 to $35 (rates may vary depending on availability and the supplier). Supermarket purchases are USD $50 per trip. Babysitter, in-villa massages, tee times, excursions and various activities can be arranged by your concierge. Chef service can be added from 120 USD - 160 USD per night (the Chef can prepare 3 Meals per day + snacks) *Requests should be 48 hours in advance* LOCATION This beautiful villa is located in the exclusive gated community of PUNTACANA RESORT & CLUB (just a 10 minute drive from the international Punta Cana Airport) a 26-square mile paradise that is blessed with a temperate year-round climate, light rainfall, and soft breezes. RESORT ACCESS 2 World class Golf courses La Cana and Corales 2 Beach Clubs Playa Blanca and La Cana Club House 7 Restaurants and 1 Cigar Bar Raquet Sports: Tennis courts, Padel, Pickleball The Spa at Punta Cana Resort Watersports: Sailing ,Windsurfing, Kite surfing, Snorkeling & Scuba diving Horseback riding, Polo Ecological Reserve (spring water lagoons/cenotes) Petting Zoo for adults and kids Kids Club by The Westin Puntacana Resort Activities with extra cost POINTS OF INTEREST 5 minutes to La Cana Beach and Golf Club and The Spa by golf cart 5 minutes to Oscar De La Renta Tennis center by golf cart 5 minutes to Ojos Indigenas Ecological Reserve by golf cart 7 minutes to Playa Blanca Beach by golf cart Following places outside the resort require private transportation as golf cart are not allowed to get out of the resort 7 minutes drive to Puntacana Village 7 minutes drive from Supermarket 7 minutes drive to BlueMall Puntacana PAYMENT AND CANCELLATION POLICY Jan 6th-Dec 17th- 50% of the total amount is required on time of booking. Remaining 50% is due 60 days prior to arrival. Cancellations 60 days prior to arrival are refundable, within 59 days or less refunds won’t apply. Dec 18-Jan 5th and Thanksgiving Week- 50% of the total amount is required on time of booking, this amount is non refundable. Remaining 50% is due 90 days prior to arrival. No date changes will be allowed for this season; we will only allow date changes if force majeure limits travel; this change will be valid for 11 months from the time of cancellation. No refunds will be given for seasonality rate changes NOTE: 150 USD administration fee applies for all full refunds if payment was in wire transfer; if the payment was made by credit card a processing fee of a 4% of the paid amount will be retained.