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4BR Jungle Villa | Private Pool+ Concierge Service
- 4 Bedrooms
- 4 Bathrooms
- 8 Guests
The Home
Escape to your private Tulum oasis — a stylish 4-bedroom villa where modern design meets the tranquility of the jungle.
Enjoy a private pool, fully equipped kitchen, and spacious living areas, all crafted for comfort and relaxation.
Perfect for families or groups, and enhanced by personalized concierge service to make your stay effortless and unforgettable.
Walk to nearby restaurants and shops, or simply unwind in your serene retreat.
🔝Top Amenities:
• Private pool
• High-speed WiFi & A/C throughout
• Fully equipped kitchen + Grill
• Hot water
• Spacious living & dining areas
• Personalized concierge services
• Walking distance to restaurants and shops
🛌🏼Bedroom Layout:
•Bedroom 1: King-size bed, closet, shares bathroom with the living room
•Bedroom 2: King-size bed, closet, ensuite bathroom
•Bedroom 3: King-size bed, closet, ensuite bathroom
Home Features
Enjoy the comforts of home and beyond with these distinctive features.
Air Conditioning
Heating
Bathtub
Patio/Balcony
Pets Allowed
Building Elevator
Free Parking
Concierge Services
Waterfront
Pool
In-person Check-in
Kids Amenities
All stays include
We believe certain amenities should be standard. Every home comes outfitted with these best-in-class essentials for a worry-free stay.
For digital free stays
We understand that sometimes you seek a truly unplugged experience. Our Tiny Home rentals may not include amenities like TV or Wi-Fi inside the home. Refer to the listing details for available features.
Home Details
Beds & Bath
Review bedroom arrangements to make sure each is right for you. Full and half bathrooms are shown as one total.
Attributes
Patio/Balcony
Free Parking: On-site
Pool: Community
Free Parking: Off-site
Amenities
Stove
High Chair
Hair Dryer
Microwave
Iron
Oven
Air Conditioning: Central
Kids Amenities
Refrigerator
The Neighborhood
This villa is located in ALDEA ZAMA, one of Tulum's most upscale neighborhoods, positioned between the town center and the hotel zone. You'll find cafes, restaurants, and convenience stores all within walking distance. The town center of Tulum is roughly a 10-minute drive away, offering a range of dining options, bars, convenience stores, souvenir shops, and charming local experiences. The Tulum beaches and hotel zone are around 10-15 minutes by car, depending on your specific destination and traffic conditions. In this area, you'll also find high-end dining options, additional souvenir shops, fantastic beach clubs, bars, boutiques, cenotes, and numerous other attractions for a complete Tulum Jungle-Beach experience.
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Things To Know
Payment & Cancellation - 14 Day Policy
Grace Period:
- Guests may cancel for free provided that: (1) reservation is canceled within 48-hours of reservation confirmation, and (2) reservation was confirmed at least 11 days before scheduled arrival.
Payment Policy:
- 14 days or less prior to arrival: Guests pay 100% at time of reservation.
- More than 14 days before arrival: Guests pay 50% at time of reservation, the remaining 50% will be charged 14 days prior to arrival.
- For guests paying with Points or Cash & Points: 100% of payment of both Cash & Points will be deducted at time of reservation, once booking is verified within 48 hours.
Cancellation Policy:
- 14 days or less prior to arrival: No refund issued, unless ‘Grace Period’ applies.
- More than 14 days before arrival: 100% refund.
House rules
- SuitableForChildren,SuitableForInfants,SAFE BOX AND ACCESS POINTS
- Safety boxes are available on the property, and we strongly advise guests to store all valuable items, including but not limited to documents, passports, cash, and jewelry, in the safety boxes. Please ensure that all access points are locked when exiting the villa. A fine of USD $50 may be imposed if doors are found open without guests inside or if they are sleeping. Neither the company, the property, nor the staff will be responsible for the loss of any valuables. If lost items are found, shipping costs will be covered by the guest. If the keys are lost, a replacement set will be provided for USD $25. Please inform the host immediately if any keys are lost or misplaced.
- CHECK-IN AND CHECK-OUT TIME
- Check-out time is at 11:00 a.m. The day before your check-out, our team will inquire about your departure time to ensure a seamless and hassle-free check-out process. If you require a late check-out, we kindly request that you request it in advance and that it be approved by our concierge team. Late check-out is subject to availability and may incur an additional fee.
- Check-in time is at 4:00 pm. Before your check-in, our team will inquire about your arrival time to ensure that we are ready to welcome you to the property. If you require an early check-in, we kindly request that you request it in advance and that it be approved by our concierge team. Early check-in is subject to availability and may incur an additional fee. If the early check-in is not available there is always the chance to leave your luggage at the villa with the help of our concierge team, we do not hold responsibility for any items left at the villa before 4 pm.
- VISITORS AND DISTURBING NOISES
- Parties are strictly prohibited on the premises. Small gatherings are allowed with prior approval from the concierge team. All guests will receive the code to access the villa. This code is for their personal use only, and no one beyond the guests staying at the villa will be permitted to use it. Guests and their visitors must behave respectfully towards our neighbours, vendor team, and concierge staff. Guests are permitted to host a maximum of four visitors during their stay. Only guests registered on the reservation will be allowed to stay overnight at the property. To add a new guest who can stay overnight on the property, and does not exceed the maximum capacity of the property, you may request it for an additional fee. The villa is situated in a residential area, and therefore excessive noise is not welcome at any time. We strictly prohibit excessive noise after 10:00 p.m., and violators may receive a warning, a visit from the local police, and eventually be evicted from the property should the
- noise persist.
- CLEANING AND MAINTENANCE
- The guest should allow our maintenance and cleaning staff access when it’s scheduled. All staff members will wear the company uniform, and guests should not grant access to anyone who does not have a uniform. In case of receiving courtesy cleanings, the host will provide general cleaning of the kitchen, bathrooms, bedrooms, and common areas. Bed linens and towels are changed every third day.
- BED LINENS AND TOWELS
- The towels are for exclusive use inside the villa and cannot be carried elsewhere. If there is a lack of towels at the end of the stay, they will be charged. Any towels or linens stained with
- dye, bronzer, or any other product that cannot be removed by cleaning will result in additional charges. It is forbidden to go to bed or sit on interior furniture with suntan lotions, oils, bronzer, or makeup on your body. Additionally, please avoid using bath towels to remove these products
- from your body, as this can permanently stain fabrics and sheets. Any damage resulting from these actions may result in additional charges for replacement.
- BATHROOMS
- Septic tanks cannot handle constant paper build up. Please assist us by not putting any toilet paper directly into the toilet, instead place it in the trash can available next to it. Failure to comply may result in an additional fee of USD $50 if plumbing services are needed. Please note, should this happen this matter occur outside of normal working hours, it will only be addressed the following day.
- APPLIANCES AND FURNITURE DAMAGE
- Guests must report any damage discovered or caused during their stay at the
- villa. Any damage, whether caused, discovered or newly occurring, that is not
- reported to the owner may result in a fee being charged to the guest as
- compensation for repair or replacement of the damage. Personal governance and an expectation of safe, respectful behaviour are the sole responsibility of each guest staying in the villa. Any damage to the villa is the responsibility of
- the individual signing this document. The owners and villa staff retain no responsibility or liability for any injury or serious harm resulting from the use or misuse of the villa or the pool.
- SMOKING
- Smoking inside the villa is not permitted under any circumstances. Any guest found smoking inside the villa will be charged a penalty of USD $500 for cleaning and deodorizing the villa. To accommodate guests who wish to smoke, we have provided ashtrays outside the villa. Cigarette bursts and damage to furniture and property will be charged. Close the glass sliding doors while smoking to prevent smoke from entering the villa.
- POOL RULES
- For the safety of all guests, it is strictly prohibited to dive into the pool or run near the pool area. Children under the age of 12 must be accompanied by an adult at all times when using the pool. Do not use the pool while under the influence of alcohol or drugs. The property will not be held responsible for any injuries sustained while using the pool facilities. There is no lifeguard on duty and all guests swim at their own risk. To maintain a clean and safe pool, please shower before entering the pool and do not throw any litter in the pool area. Litter can choke the pipelines and drainage systems of the swimming pool.
- PETS
- Guests are not allowed to bring any type of animal onto the property. If any guest is found with a pet or animal, they will be asked to leave the premises immediately and may be subject to additional fees. We understand that some guests may have service animals necessary for their daily routines. In such cases, we ask guests to inform us of their service animals before booking
- their stay. We reserve the right to request documentation verifying the animal's status as a service animal. Please note that the no-pet policy is strictly enforced to maintain the cleanliness and hygiene of the villa. Any damages caused by a pet or animal will be the guest's sole responsibility and may result in additional fees.
- CHILDREN
- We welcome families with children to stay at our properties. However, we kindly remind guests that they will be fully responsible for the safety or damage to the property caused by any minors who accompany them during their stay. We also request that all guests be respectful of our neighbors and avoid causing any inconvenience to them.
- ENERGY CONSUMPTION
- It is the responsibility of the guest to be mindful of their energy consumption during their stay at the villa. Please turn off all lights, air conditioners, fans, and electronic devices when they are not necessary. To conserve energy and reduce our carbon footprint, guests are not allowed to leave the air conditioning on when they are not in the house.
- ILLEGAL ITEMS
- We kindly request that all guests respect our policies and adhere to Mexican laws. The possession and use of drugs and firearms are illegal in Mexico. Failure to comply with the law is grounds for immediate eviction from the property without a refund of unused nights.
- CHANCE EVENTS
- Please note that Tulum is a developing town, and there may occasionally be electricity blackouts. We will always do our best to resolve any issues promptly, but some situations may be beyond our control. In the event of severe weather or a catastrophic occurrence, the company reserves the right to access the property without notice to prepare the villa or mitigate any damages that have
- already occurred or may occur. The company also reserves the right to request that guests vacate the property to ensure their safety, mitigate damages or potential damages, and/or protect the house with barriers or other safety measures deemed necessary. If guests are required to vacate the property at the company's request, they will be compensated for any unused days resulting directly from the occurrence. The company is not responsible for the loss of power, water, or Wi-Fi signal due to issues with service providers, severe weather, catastrophic events, or maintenance/repairs in the area that are beyond our control.
- TRASH:
- On the right side of the building, there is a large green trash container where you can dispose of the garbage.
- Thank you for your cooperation and adherence to our rules. We hope you have a pleasant stay at our villa.