Photos
Foxcote Grange
- 6 Bedrooms
- 4 Bathrooms
- 12 Guests
The Home
Tennis, heated swimming pool, games room, 3 acres of rolling grounds and traditional Cotswold architecture, Foxcote Grange is a holiday home for all the generations. The 6-bedroom 17th Century Grade-II listed manor can accommodate up to 12 guests + infants, is the perfect location for big family and group celebrations.
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The Area
Start your day by visiting the Cotswold wildlife park, a perfect place to spend your morning surrounded by nature. Afterward, make your way to one of the charming villages nearby and enjoy a delightful afternoon tea. Alternatively, you can explore the Georgian town of Cheltenham, located just a short seventeen-minute car ride away.
Cheltenham is renowned for its elegant regency architecture, well-maintained squares, upscale shopping, and famous horse racing events. The town’s refined atmosphere can be attributed to...
Home Features
Enjoy the comforts of home and beyond with these distinctive features.
Air Conditioning
Heating
Bathtub
Patio/Balcony
Pets Allowed
Building Elevator
Free Parking
Concierge Services
Waterfront
Pool
Kids Amenities
Fireplace
All stays include
We believe certain amenities should be standard. Every home comes outfitted with these best-in-class essentials for a worry-free stay.
For digital free stays
We understand that sometimes you seek a truly unplugged experience. Our Tiny Home rentals may not include amenities like TV or Wi-Fi inside the home. Refer to the listing details for available features.
Home Details
Beds & Bath
Review bedroom arrangements to make sure each is right for you. Full and half bathrooms are shown as one total.
Attributes
Patio/Balcony
Pets Allowed
Tennis Court: Private
Free Parking
Pool
Amenities
Stove
High Chair
Fireplace
Cable/satellite
Coffee/Tea maker
Refrigerator
Dishwasher
Hair Dryer
Games
Microwave
Heating
Dryer In Home
Iron
Carbon Monoxide Alarm
Smoke Alarm
Oven
Washer In Home
Baby Crib
Children's Books and Toys
The Neighborhood
Let’s try that again.
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Things To Know
Payment & Cancellation - 90 Day Policy
Grace Period:
- Guests may cancel for free provided that: (1) reservation is canceled within 48-hours of reservation confirmation, and (2) reservation was confirmed at least 11 days before scheduled arrival.
Payment Policy:
- 90 days or less prior to arrival: Guests pay 100% at time of reservation.
- More than 90 days before arrival: Guests pay 50% at time of reservation (non-refundable), the remaining 50% will be charged 90 days prior to arrival.
- For guests paying with Points or Cash & Points: 100% of payment of both Cash & Points will be deducted at time of reservation, once booking is verified within 48 hours.
Cancellation Policy:
- 90 days or less prior to arrival: No refund issued, unless ‘Grace Period’ applies.
- More than 90 days before arrival: initial 50% payment is forfeited; the remaining 50% will not be charged.
- For guests paying with points more than 90 days before arrival: 50% of points taken are forfeited; the remaining 50% will be refunded within 5-10 business days.
House rules
- Property Manager Rental Agreement
- Thank you for booking with Property Manager, we cannot wait to host your holiday. Now the boring bit; Booking Terms and Conditions. We have, however, tried to structure the document into relevant Sections to make this as quick and painless as possible, so you can carry on with planning your holiday!
- This document outlines the Terms and Conditions of your booking, which are defined by the website or platform (such as AirBnB / Booking.com etc) that you booked with.
- As such, you are only required to read and agree to the Terms and Conditions outlined in the section that relates to your booking and to the House Rules outlined in section 2 and The Pool Rules outlined in Section 3.
- By signing this document the guest is agreeing to follow the Terms & Conditions outlined in the relevant booking section and to the House Rules outlined in Section 2, and The Pool Rules outlined in Section 3.
- The sections are listed as below:
- Section 1a: Property Manager Direct Bookings, Booking.com, Vrbo & Oliver Travels
- Section 1b: AirBnB Bookings
- Section 1c: Marriott Homes & Villa
- Section 2: House Rules
- Section 3: Pool Waiver
- Section 1a: Property Manager Bookings
- 1. Payments & Cancellations:
- 1.1. A booking is only secured once the 30% deposit is paid in full and received by Property Manager.
- 1.2. The balance payment for your stay will be due 60 days before the arrival date.
- 1.3. All payments should be made online via our website or payment links and please check your payment amounts thoroughly and let us know of any discrepancies as soon as possible.
- 1.4. No later than 60 days before the date of your arrival, If we do not receive balance payment when due, we reserve the right to cancel the booking and release the dates, which will result in the loss of deposit.
- 1.5.In the event of a cancellation up to 90 days before arrival the full deposit is refundable, excluding the booking fee.
- 1.6. A cancellation request must be made in writing to hello@birchstays.com or directly on the booking platform/ guest portal.
- 1.7. If a booking is cancelled less than 90 days before your stay, contractually no paid monies are due to be refunded. However, we will endeavour to work with you to move your holiday or resell your dates and issue partial refunds.
- 1.8.A refundable damage deposit is required to be paid before your stay. This will be returned in full after your stay, pending no damage. The return of the deposit can take up to 5 working days after your stay. The amount does not limit liability, claims may be made against you should the damage exceed the deposit amount.
- 1.9. Should the House Rules outlined in Section 4 be breached, the deduction of the damage deposit is solely at the discretion of Property Manager to cover the costs associated with the breach. Property Manager will endeavour to minimise such costs and will only charge for their fair remedy.
- 1.10. Should your party numbers increase or decrease we must be informed at least 7 days before your say
- 1.11. Should Property Manager have to cancel your booking due to issues at the property you will be offered an alternative date or suitable alternative accommodation for your original dates.
- 1.12. In the event that the Property becomes unavailable for any reason not covered by ‘1.13’ (Covid-19 and National Pandemic Specific Cancellation Policy) the Owner has the right to cancel your booking. We may (but are not obliged to) offer an alternative property of a similar standard in a similar location. We will not be liable for any costs associated with arranging alternative accommodation and such alternatives may be subject to the payment of additional charges if the rental value is higher. If we cannot offer a suitable alternative then we will arrange a refund from the owner. Covid-19 and National Pandemic Cancellations are covered by Clause 1.13.
- 1.13. Covid-19 and National Pandemic Specific Cancellation Policy For the following policy to apply you must pay your balance in line with the terms set out in section 5 (1.1, 1.2, 1.3 & 1.4). Non-payment of your rental balance by the payment due date will result in the cancellation terms being applied to your booking.
- 1.14. If your booking has to be cancelled because your booked Property is put under Government Restrictions and has to close and the period of closure covers your Booking, you will be offered a full refund or change of date.
- 1.15. If you cannot leave your primary residence because of a local or regional lockdown, but the Property is open for business, you will be able to choose new dates for your Booking as set out in 1.18.
- 1.16. In the event that your chosen property is open for business but you need to cancel your booking for your own reasons (which would include but is not limited to, part of the group is self-isolating, in quarantine, shielding or is sick with coronavirus, altered or cancelled flights or other disruption to travel plans) You would return to our normal cancellation policy as set out. We would be able to offer a change of date or refund on the basis that the stay is re-let. We recommend purchasing travel insurance.
- 1.17. If Government Restrictions are imposed that will radically alter the nature of your stay and the Rental Date is less than 3 months away, then in agreement with the Owner you would be offered to proceed as a smaller group with a discount, or a change of date subject to availability. Should you choose to proceed with your booking on the basis that a smaller group will attend than originally planned, a discount would be arranged in discussion with the Owner. The discount would not be pro-rata (by person or bedroom). It would be a reflection of the reduced cleaning and laundry costs based on less people attending. As guidance we would expect it to be between 20-30% depending on the Owner and the Property.
- 1.18. If choosing new dates any price increase will be paid by You, equally any reduction in price for less favourable dates, will be reimbursed to You. Dates will be in agreement with the owner and subject to availability.
- 1.19. We suggest purchasing Travel Insurance in relation to the clause. There are now a number of insurance policies that include cover for illness with coronavirus, self-isolation and quarantine.
- 1.20. Property Manager does not own the property but acts as an agent for the Owner by taking and arranging bookings for the Property through the medium of the Birch Stay’s Website or partnering websites.
- 1.21. Property Manager role is limited to providing the Booking Service and communicating, where necessary with the Owner on your behalf. Property Manager accepts no liability for any defect in/or the unavailability of the Property for any reason, or for any other issues concerning the letting or the Property during the Rental Period.
- 2. Cleaning & Fees
- 2.1. The Guest is responsible for leaving the accommodation in good order and in a clean condition; otherwise an additional cleaning charge can be levied. Please note that the convention for UK Holiday Homes and Serviced Apartments is that guests are expected to leave the property in a similar state to which they find it (reasonable cleaning accepted).
- 2.2. Please note this includes not wearing outdoor shoes on carpeted areas. If carpets are dirty and require professional cleaning, this cost will be passed on to the guest.
- 2.3. All of our homes are strictly no smoking or no vaping indoors at any time. Should this be breached additional charges of £250 will be charged.
- 3. Early Check Ins & Late Check Outs
- 3.1. Early check ins and late check outs can only be provided when agreed prior to your stay. If you arrive early to your stay without prior approval by Property Manager, we have the reserve the right to prevent entry until your check in time. If a guest turns up early this can prevent Property Manager from carrying out our pre-guest checks and therefore we cannot guarantee our full standard and will remove the right of cleanliness complaints.
- 3.2 Late check outs can only be given when pre agreed before your stay, as our cleaning team are booked in on your check out time. Property Manager reserve the right to charge additional fees if you have not checked out on time as this can have knock on effects for our cleaning time and other houses.
- 4. Pets & Dogs
- 4.1. The Guest may only bring pets that are booked in by the guest at the time of booking (or advised and invoiced shortly after the booking is made). A charge of £25.00 per dog, per stay (not per night) is payable, the total number of dogs allowed is at the discretion of Property Manager. We may accept more at Property Manager discretion, please contact us directly for such requests
- 4.2. Pets are not permitted on any beds or on any furniture in the property. If damage or extra cleaning is caused by pets, the Guest will be billed for that charge. No garden or terrace is guaranteed as secure for dogs, even if described as private or enclosed.
- 5. Guest Responsibility
- 5.1. The supervision of children, babies, dogs and any adults requiring care remains the responsibility of the guest at all times. Guests should put all furniture etc. back to where it was at the beginning of the rental period.
- 5.2. Guests should not leave any items at the property and, if left, the owner has the right to charge for the removal, return or disposal of those items. Property Manager Ltd will not be liable to reimburse or compensate any guest for any loss of personal possessions during, or after the period of tenancy
- 6. Complaints
- 6.1. Property Manager inspect the standard of facilities in all properties on a regular basis but cannot accept responsibility for any changes made by our providers since the last inspection, or failure by the providers to keep the property dry, clean, and in good repair or to have all the items mentioned on the website.
- 6.2. It is essential that you contact Property Manager during your stay (via hello@birchstays.com) with any complaints, or reasonable requests, so that Property Manager have the opportunity to help rectify your complaint and / or accommodate your request in reasonable time during your stay. We are locally based and operate extended hours to assist in such requests.
- 6.3. Guest complaints received after their departure will not be accepted, as the Owner and / or Property Manager were not provided the opportunity to resolve the complaint at the time or during the stay.
- 6.4. Property Manager cannot be held responsible for any perceived inadequacies in any of the properties. Property descriptions and all details both written and verbal are given in good faith and believed to be correct, but interpretation thereof can be subjective and as such, their accuracy cannot be guaranteed. Property details may vary over time from photographs and descriptions on the websites.
- 7. Disputes
- 7.1. No complaints can be considered unless notified during the Guests’ stay in the property and emailed hello@birchstays.com. It is the duty of Guests to minimise any loss to them and therefore it is their responsibility to inform Property Manager at the earliest possible opportunity of any problem. This at a minimum includes picture evidence before the guests rectifying any issues themselves.
- 7.2. Accidents however caused during the holiday are not the liability of Property Manager. However the responsibility for the upkeep of the property and any relevant Health and Safety considerations lie with the Owner and the property maintenance provider. Again, complaints received after departure cannot be accepted as the Owner and or Property Manager have not had the opportunity to resolve the complaint at the time and during the stay.
- 8. Liability
- 8.1. The Property Manager Ltd cannot accept responsibility for any material loss, damage, additional expense or inconvenience directly or indirectly caused by, or arising out of the property, its plumbing, gas, electrical services or exceptional weather. No responsibility is accepted for loss or damage of property, (including pets), vehicles or vehicle contents belonging to the guest or any member of the party during their occupancy.
- 8.2. The maximum liability accepted by the Property Manager Ltd will be the total cost of the holiday as paid by the guest to the Property Manager Ltd. No other expenses such as travelling costs or alternative accommodation will be accepted.
- 8.3. Waiver
- The failure of the Owner to enforce or exercise, at any time or for any period of time, any term of, or any right pursuant to this agreement does not constitute, and shall not be construed as a waiver of such term or right.
- 9. Noise Monitors, CCTV and Ring Systems
- 9.1. To ensure The Guests are considerate to neighbours, some of our houses have Noise monitors, CCTV, or Ring systems installed as cautionary measures to prevent anti-social behaviour. Where exterior CCTV has been installed, they do not look inside the property. Where sound monitors have been installed the technology does not record or listen to sounds or conversations, it simply reports if the decibel levels exceed a set limit that will cause a disturbance. We must stress that your privacy will be respected at all times. These measures are in place to ensure we can safeguard our properties and so they can be enjoyed to their full potential.
- 10. Electric Vehicles
- 10.1. Electric vehicles are not to be charged from our electricity supply at any of our properties. Kindly use the Zapmap app to find the nearest public charging place to the property. Should electric vehicles be charged without prior consent. The Guest will be charged £100.
- 11. Right of Re-Entry and Right To Evict
- 11.1. The Owner and Agent is entitled to enter the property, without providing You with prior notice in the following circumstances:
- 11.2. In an emergency, to include where repairs are required to be carried out due to a report made by You or damage caused by You; or
- 11.3. Should you be in breach of any of these Conditions or the Agency, the Owner or the Owner’s Representative has reasonable grounds to believe that you are in breach of these Conditions and of the Contract; or
- 11.4. The Agency or the Owner have received reports from a third party that may lead to you being in breach of these Conditions or Contract.
- 11.5 The Owner or the Owner’s Representative or Agent is allowed to enter the property to inspect it (including but not limited to where you have complained about the property). In this circumstance, reasonable notice will be given first.
- 11.6 Should re-entry be required on the basis that you are in breach of these Conditions, no notice of re-entry is required and you may also be required to leave the Property immediately at the request of the Agency or the Owner, in which case the Rental Contract shall terminate immediately, with no compensation or liability being owed to You by either the Agency or the Owner.
- 11.7 Should access be required pursuant to this clause 10, You agree not to obstruct the re-entry of the Agent, the Owner and/or the Owner’s Representative (to include workmen) to the Property.
- Section 1b: AirBnB Bookings
- For all bookings made through AirBnB, the booking terms & conditions outlined via AirBnB take precedence and overrule the Terms & Conditions listed on Property Manager website and for direct bookings.
- Please note that the House Rules outlined in Section 4, and the below Terms & Conditions still apply to your stay with Property Manager and by signing this agreement you are agreeing to such terms.
- 1. Cleaning & Fees
- 1.1. The Guest is responsible for leaving the accommodation in good order and in a clean condition; otherwise an additional cleaning charge can be levied. Please note that the convention for UK Holiday Homes and Serviced Apartments is that guests are expected to leave the property in a similar state to which they find it (reasonable cleaning accepted).
- 1.2. Please note this includes not wearing outdoor shoes on carpeted areas. If carpets are dirty and require professional cleaning, this cost will be passed on to the guest.
- 1.3. All of our homes are strictly no smoking or no vaping indoors at any time. Should this be breached additional charges of £250 will be charged.
- 2. Pets & Dogs
- 2.1. The Guest may only bring pets that are booked in by the guest at the time of booking (or advised and invoiced shortly after the booking is made). A charge of £25.00 per dog, per stay (not per night) is payable, the total number of dogs allowed is at the discretion of Property Manager. We may accept more at Property Manager discretion, please contact us directly for such requests
- 2.2. Pets are not permitted on any beds or on any furniture in the property. If damage or extra cleaning is caused by pets, the Guest will be billed for that charge. No garden or terrace is guaranteed as secure for dogs, even if described as private or enclosed.
- 3. Guest Responsibility
- 3.1. The supervision of children, babies, dogs and any adults requiring care remains the responsibility of the guest at all times. Guests should put all furniture etc. back to where it was at the beginning of the rental period.
- 3.2. Guests should not leave any items at the property and, if left, the owner has the right to charge for the removal, return or disposal of those items. Property Manager Ltd will not be liable to reimburse or compensate any guest for any loss of personal possessions during, or after the period of tenancy
- 4. Complaints
- 4.1. Property Manager inspect the standard of facilities in all properties on a regular basis but cannot accept responsibility for any changes made by our providers since the last inspection, or failure by the providers to keep the property dry, clean, and in good repair or to have all the items mentioned on the website.
- 4.2. It is essential that you contact Property Manager during your stay (via hello@birchstays.com) with any complaints, or reasonable requests, so that Property Manager have the opportunity to help rectify your complaint and / or accommodate your request in reasonable time during your stay. We are locally based and operate extended hours to assist in such requests.
- 4.3. Guest complaints received after their departure will not be accepted, as the Owner and / or Property Manager were not provided the opportunity to resolve the complaint at the time or during the stay.
- 4.4. Property Manager cannot be held responsible for any perceived inadequacies in any of the properties. Property descriptions and all details both written and verbal are given in good faith and believed to be correct, but interpretation thereof can be subjective and as such, their accuracy cannot be guaranteed. Property details may vary over time from photographs and descriptions on the websites.
- 5. Disputes
- 5.1. No complaints can be considered unless notified during the Guests’ stay in the property and emailed hello@birchstays.com. It is the duty of Guests to minimise any loss to them and therefore it is their responsibility to inform Property Manager at the earliest possible opportunity of any problem. This at a minimum includes picture evidence before the guests rectifying any issues themselves.
- 5.2. Accidents however caused during the holiday are not the liability of Property Manager. However the responsibility for the upkeep of the property and any relevant Health and Safety considerations lie with the Owner and the property maintenance provider. Again, complaints received after departure cannot be accepted as the Owner and or Property Manager have not had the opportunity to resolve the complaint at the time and during the stay.
- 6. Liability
- 6.1. The Property Manager Ltd cannot accept responsibility for any material loss, damage, additional expense or inconvenience directly or indirectly caused by, or arising out of the property, its plumbing, gas, electrical services or exceptional weather. No responsibility is accepted for loss or damage of property, (including pets), vehicles or vehicle contents belonging to the guest or any member of the party during their occupancy.
- 6.2. The maximum liability accepted by the Property Manager Ltd will be the total cost of the holiday as paid by the guest to the Property Manager Ltd. No other expenses such as travelling costs or alternative accommodation will be accepted.
- 6.3. Waiver
- The failure of the Owner to enforce or exercise, at any time or for any period of time, any term of, or any right pursuant to this agreement does not constitute, and shall not be construed as a waiver of such term or right.
- 7. Noise Monitors, CCTV and Ring Systems
- 7.1. To ensure The Guests are considerate to neighbours, some of our houses have Noise monitors, CCTV, or Ring systems installed as cautionary measures to prevent anti-social behaviour. Where exterior CCTV has been installed, they do not look inside the property. Where sound monitors have been installed the technology does not record or listen to sounds or conversations, it simply reports if the decibel levels exceed a set limit that will cause a disturbance. We must stress that your privacy will be respected at all times. These measures are in place to ensure we can safeguard our properties and so they can be enjoyed to their full potential.
- 8. Electric Vehicles
- 8.1. Electric vehicles are not to be charged from our electricity supply at any of our properties. Kindly use the Zapmap app to find the nearest public charging place to the property. Should electric vehicles be charged without prior consent. The Guest will be charged £100.
- Section 1c: Terms and Conditions for HVMB Bookings Only (Marriott Homes & Villas)
- The following Terms & Conditions only apply to bookings made via Marriott Home and Villa;
- 1. Grace Period:
- 1.1 Guests may cancel for free provided that (1) cancellation is within 48-hours of reservation and (2) reservation request was made at least 10 days before arrival
- Payment Policy:
- 2.1. 90 days or less prior to arrival: Guests pay 100% at the time of reservation.
- 2.2. More than 90 days before arrival: Guests pay 50% at time of reservation (non-refundable), the remaining 50% will be charged 90 days prior to arrival.
- 2.3. For guests paying with points: 100% of payment will be deducted at the time of reservation, once booking is verified within 48 hours.
- Cancellation Policy:
- 3.1. 90 days or less prior to arrival: No refunds issues, unless ‘Grace Period’ applies.
- 3.2. More than 90 days before arrival: initial 50% payment is forfeited; the remaining 50% will not be charged.
- 3.3. For guests paying with points more than 90 days before arrival: 50% of points taken are forfeited; the remaining 50% will be refunded within 5-10 business days.
- 3.4. A refundable damage deposit is required to be paid before your stay. This will be returned in full after your stay, pending no damage. The return of the deposit can take up to 5 working days after your stay. The amount does not limit liability, claims may be made against you should the damage exceed the deposit amount.
- 3.5. Should the House Rules outlined in Section 4 be breached, the deduction of the damage deposit is solely at the discretion of Property Manager to cover the costs associated with the breach. Property Manager will endeavour to minimise such costs and will only charge for their fair remedy.
- 3.6. Should your party numbers increase or decrease we must be informed at least 7 days before your say
- 3.7. Should Property Manager have to cancel your booking due to issues at the property you will be offered an alternative date or suitable alternative accommodation for your original dates.
- 3.8. We cannot be responsible for any issues preventing you and/or your guests attending the booking which are out of our control. Please refer to your travel insurance cover for any claims.
- Cleaning & Fees
- 4.1. The Guest is responsible for leaving the accommodation in good order and in a clean condition; otherwise an additional cleaning charge can be levied. Please note that the convention for UK Holiday Homes and Serviced Apartments is that guests are expected to leave the property in a similar state to which they find it (reasonable cleaning accepted).
- 4.2. Please note this includes not wearing outdoor shoes on carpeted areas. If carpets are dirty and require professional cleaning, this cost will be passed on to the guest.
- 4.3. All of our homes are strictly no smoking or no vaping indoors at any time. Should this be breached additional charges of £250 will be charged.
- Pets & Dogs
- 5.1. The Guest may only bring pets that are booked in by the guest at the time of booking (or advised and invoiced shortly after the booking is made). A charge of £25.00 per dog, per stay (not per night) is payable, the total number of dogs allowed is at the discretion of Property Manager. We may accept more at Property Manager discretion, please contact us directly for such requests
- 5.2. Pets are not permitted on any beds or on any furniture in the property. If damage or extra cleaning is caused by pets, the Guest will be billed for that charge. No garden or terrace is guaranteed as secure for dogs, even if described as private or enclosed.
- Guest Responsibility
- 6.1. The supervision of children, babies, dogs and any adults requiring care remains the responsibility of the guest at all times. Guests should put all furniture etc. back to where it was at the beginning of the rental period.
- 6.2. Guests should not leave any items at the property and, if left, the owner has the right to charge for the removal, return or disposal of those items. Property Manager Ltd will not be liable to reimburse or compensate any guest for any loss of personal possessions during, or after the period of tenancy
- Complaints
- 7.1. Property Manager inspect the standard of facilities in all properties on a regular basis but cannot accept responsibility for any changes made by our providers since the last inspection, or failure by the providers to keep the property dry, clean, and in good repair or to have all the items mentioned on the website.
- 7.2. It is essential that you contact Property Manager during your stay (via hello@birchstays.com) with any complaints, or reasonable requests, so that Property Manager have the opportunity to help rectify your complaint and / or accommodate your request in reasonable time during your stay. We are locally based and operate extended hours to assist in such requests.
- 7.3. Guest complaints received after their departure will not be accepted, as the Owner and / or Property Manager were not provided the opportunity to resolve the complaint at the time or during the stay.
- 7.4. Property Manager cannot be held responsible for any perceived inadequacies in any of the properties. Property descriptions and all details both written and verbal are given in good faith and believed to be correct, but interpretation thereof can be subjective and as such, their accuracy cannot be guaranteed. Property details may vary over time from photographs and descriptions on the websites.
- Disputes
- 8.1. No complaints can be considered unless notified during the Guests’ stay in the property and emailed hello@birchstays.com. It is the duty of Guests to minimise any loss to them and therefore it is their responsibility to inform Property Manager at the earliest possible opportunity of any problem. This at a minimum includes picture evidence before the guests rectifying any issues themselves.
- 8.2. Accidents however caused during the holiday are not the liability of Property Manager. However the responsibility for the upkeep of the property and any relevant Health and Safety considerations lie with the Owner and the property maintenance provider. Again, complaints received after departure cannot be accepted as the Owner and or Property Manager have not had the opportunity to resolve the complaint at the time and during the stay.
- Liability
- 9.1. The Property Manager Ltd cannot accept responsibility for any material loss, damage, additional expense or inconvenience directly or indirectly caused by, or arising out of the property, its plumbing, gas, electrical services or exceptional weather. No responsibility is accepted for loss or damage of property, (including pets), vehicles or vehicle contents belonging to the guest or any member of the party during their occupancy.
- 9.2. The maximum liability accepted by the Property Manager Ltd will be the total cost of the holiday as paid by the guest to the Property Manager Ltd. No other expenses such as travelling costs or alternative accommodation will be accepted.
- 9.3. Waiver
- The failure of the Owner to enforce or exercise, at any time or for any period of time, any term of, or any right pursuant to this agreement does not constitute, and shall not be construed as a waiver of such term or right.
- Noise Monitors, CCTV and Ring Systems
- 10.1. To ensure The Guests are considerate to neighbours, some of our houses have Noise monitors, CCTV, or Ring systems installed as cautionary measures to prevent anti-social behaviour. Where exterior CCTV has been installed, they do not look inside the property. Where sound monitors have been installed the technology does not record or listen to sounds or conversations, it simply reports if the decibel levels exceed a set limit that will cause a disturbance. We must stress that your privacy will be respected at all times. These measures are in place to ensure we can safeguard our properties and so they can be enjoyed to their full potential.
- Electric Vehicles
- 11.1. Electric vehicles are not to be charged from our electricity supply at any of our properties. Kindly use the Zapmap app to find the nearest public charging place to the property. Should electric vehicles be charged without prior consent. The Guest will be charged £100.
- Section 2: House Rules
- The following House Rules are applicable for all Property Manager Guests and do not alter depending on the website or booking platform used. Please carefully read such rules before signing. They may appear quite strict, but this is to ensure the homes are treated and maintained to the best possible standards.
- 1. We ask all guests to be respectful of other residents, staff and neighbours. If these rules aren’t adhered to we reserve the right to ask you to leave the premises
- 2. All of our properties are situated on or near to residential areas, we expect our guests to be respectful and keep the noise to an acceptable level.
- 5. We must be notified of any extra guests before your stay, we are more than happy to have day guests at the property but would need advance notice. This is to allow Property Manager to notify the insurers and ensure H&S and Fire Risk Assessments are followed.
- 6. Each property has a maximum guest capacity for sleeping purposes, this must not be exceeded due to existing H&S and Fire Risk Assessment procedures.
- 7. Any accidents, breakages or damage to any items must be reported to management as soon as possible, at a minimum on the day of the accident and worst case before you leave.
- 8. We cannot be held responsible for any personal accidents or damage caused to personal property due to ignoring house rules and instructions.
- 9. We cannot be responsible for the return of personal belongings left during your stay.
- 10. We are not responsible for vehicles left on or near the premises and please park your cars in the car parking spaces provided and be considerate to any neighbours.
- 11. No outside caterers or suppliers are to be organised without prior consent, this is due to existing H&S and Fire Risk Assessment procedures.
- 12. No fireworks of any kind allowed at any of our properties, as we operate in residential and agricultural areas.
- 13. No events to be held at any of our properties without prior consent.
- 14. No equipment or outdoor/indoor structures to be used without consent.
- 15. Any equipment hired from Property Manager is done at your own risk. Property Manager do not take responsibility for any injuries
- 16. If Guests are putting up decorations, Guests must use non mark tat. If damage is caused to woodwork and paint Property Manager reserve the right to make deductions from the Security Deposit.
- 17. No smoking indoors at any time, any breach of this will result with a cleaning cost of £250
- 18. We ask all guests to clean the BBQ down after use. If the BBQ is left uncleaned we reserve the right to charge a £50 fee to get this cleaned.
- 19. When pets are in your group, please ensure they are kept of sofas and do not sleep on the beds.
- 20. Upon check out please can you follow the below few requests on check out;
- 20.1 - Fill and put on dishwasher(s)
- 20.2 - Take all rubbish out and please use the appropriate recycling bins provided
- 20.3 - Please close all windows, lock all doors and return the key to the key box (where appropriate)
- 20.4 - If any furniture has been moved, please return it to its original positioning
- 21. Please bring in all garden cushions if there is poor weather
- 22. Following your booking confirmation you will receive a link to your house Welcome Guide. Within this document there are some further helpful instructions, manuals and rules regarding the property and their amenities. Please take the time to review and make yourself, and your fellow guests acquainted with such rules.
- 23. Failure to follow the rules during your stay will result in the loss of part or all of your damage deposit.
- 24. We encourage all of our guests to invest in travel insurance before your stay, this will cover you in case of any issues meaning you are not able to attend your booking and cancellation is not possible. Property Manager we cannot be responsible for any guests unable to attend our properties due to issues out of our control.
- Section 3: Pool Waiver
- 1. Acknowledgment of Risks
- I, ‘The Guest’, acknowledge that the use of the swimming pool and the hot tub at The Old Vicarage carries inherent risks, including but not limited to, the risk of drowning, slips, falls, and other physical injuries. I understand that these risks are present even when the pool is properly maintained and supervised.
- 2. Assumption of Responsibility
- I voluntarily choose to use the swimming pool and the hot tub at The Old Vicarage and agree to assume full responsibility for any injuries, damages, or losses that may occur as a result of my use, or the use by any minors or other guests in my party.
- 3. Release of Liability
- I hereby release and discharge the owners of The Old Vicarage, their agents, employees, and representatives, from any and all liability, claims, demands, actions, or causes of action arising out of or related to any loss, damage, or injury, including death, that may be sustained by me, or to any property belonging to me, while using the swimming pool and hot tub.
- 4. Indemnification
- I agree to indemnify and hold harmless the owners of The Old Vicarage, their agents, employees, and representatives, from any and all liability, claims, demands, actions, or causes of action arising out of or related to any loss, damage, or injury, including death, that may be sustained by any third party as a result of my use of the swimming pool and hot tub.
- 5. Certification of Fitness
- I certify that I am in good physical condition and fully capable of safely using the swimming pool and hot tub. I further certify that all minors or guests under my supervision are similarly fit and capable. I acknowledge that adult supervision is always required for all minors when using the pool.
- 6. Right to Deny Use
- I understand that The Old Vicarage reserves the right to deny access to the swimming pool and hot tub if the property owners or their representatives believe that my use, or the use by any minors or guests in my party, poses a risk to safety.
- 7. Applicable Law
- This waiver shall be governed by the laws of the United Kingdom. Any legal proceeding, claim, or lawsuit related to my use of the swimming pool at The Old Vicarage shall be brought exclusively in courts located within the United Kingdom.
- 8. Acknowledgment
- I have read, understood, and voluntarily signed this waiver. I understand that by signing this document, I am waiving certain legal rights, including the right to sue the owners of The Old Vicarage for any injury, loss, or damage sustained while using the swimming pool.