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Tranquil PH: 2 BDRM, 2 BR, Balcony, & Pool Access
- 3 Bedrooms
- 2 Bathrooms
- 6 Guests
The Home
Welcome to Tuane in Tulum—an inviting penthouse nestled in nature’s embrace. Our family-friendly space boasts ample natural light, two bedrooms with private bathrooms and kitchens, and two charming terraces.
Additional comforts include a sofa bed and access to shared spaces such as a pool, jungle gym, laundry, meeting area, and jungle yoga. Embrace the warmth and tranquility of this exclusive complex, where comfort meets natural beauty.
- Security - Lobby with concierge - Jungle yoga - Jungle gym - Laundry - Kids Club - Cinema - Meeting area - Pizza oven - Reading spots - Pet park - Rooftop with grill and pool in each building - Bicycle parking - Assigned parking within the perimeter
You will be very close to Downtown Tulum (only 5 min by car), to the archeological ruins (4 min) and to the Hotel Zone (10 min). You will have a mix of boutique hotels, restaurants serving local and international cuisine, and access to the...
Home Features
Enjoy the comforts of home and beyond with these distinctive features.
Air Conditioning
Heating
Bathtub
Patio/Balcony
Pets Allowed
Building Elevator
Free Parking
Concierge Services
Waterfront
Pool
In-person Check-in
Fitness Equipment
All stays include
We believe certain amenities should be standard. Every home comes outfitted with these best-in-class essentials for a worry-free stay.
For digital free stays
We understand that sometimes you seek a truly unplugged experience. Our Tiny Home rentals may not include amenities like TV or Wi-Fi inside the home. Refer to the listing details for available features.
Home Details
Beds & Bath
Review bedroom arrangements to make sure each is right for you. Full and half bathrooms are shown as one total.
Attributes
Free Parking
Pool: Private
Fitness Center: Private
Pool: Community
Fitness Center: Community
No Pets Allowed
Amenities
Microwave
Iron
Outdoor Furniture
Carbon Monoxide Alarm
Smoke Alarm
Air Conditioning: Central
Coffee/Tea maker
Refrigerator
Services
Grocery Shopping Service: Included
The Neighborhood
You will be very close to Downtown Tulum (only 5 min by car), to the archeological ruins (4 min) and to the Hotel Zone (10 min). You will have a mix of boutique hotels, restaurants serving local and international cuisine, and access to the natural beauty of the area. Things to note: Tulum is a town in the middle of the jungle, please consider that sometimes the power can have outages which could affect the wifi signal or services like water. Also, the mobile signal can be limited in some areas.
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Things To Know
Payment & Cancellation - 30 Day Policy
Grace Period:
- Guests may cancel for free provided that: (1) reservation is canceled within 48-hours of reservation confirmation, and (2) reservation was confirmed at least 11 days before scheduled arrival.
Payment Policy:
- 30 days or less prior to arrival: Guests pay 100% at time of reservation.
- More than 30 days before arrival: Guests pay 50% at time of reservation, the remaining 50% will be charged 30 days prior to arrival.
- For guests paying with Points or Cash & Points: 100% of payment of both Cash & Points will be deducted at time of reservation, once booking is verified within 48 hours.
Cancellation Policy:
- 30 days or less prior to arrival: No refund issued, unless ‘Grace Period’ applies.
- More than 30 days before arrival: 100% refund.
House rules
- -OFFICIAL IDENTITY CARD: By policy, IDs of event guests will be requested before arrival. -CHECK OUT: The maximum check-out time is at 11 am. If you need to leave later, you must check availability and obtain authorization. After 12:00 p.m., 60% of the rate will be charged. -CHECK-IN: The check-in time is from 3:00 pm onwards, if you want to leave your bags before it is with prior authorization and ONLY to leave bags, if the guest stays before their check-in time we will charge them 60% of the nightly rate as they prevent the cleaning staff from doing their job properly. -LATE CHECK OUT: Cleaning is scheduled at checkout time: 11 am. In case of not having an authorized late checkout and deciding to do so and not leaving the apartment at this time, a penalty of $1500 MXN will be charged in order to reschedule the cleaning, plus the cost of the late checkout. MODIFICATIONS: Changes will only be allowed to increase the number of guests or nights in case we can accommodate. Our policy is non-refundable in case of reducing guests or days. -PARKING: We have 1 parking spot. -PROPERTY DAMAGE: The house must be left in the same conditions in which it was found. Any damage to the house must be reported, the amount of the damage will be quoted and must be paid by the guest. In case of not doing it, we will need to use the security deposit to cover the damage. -DECOR. Please do not move, remove, or change the furniture and objects, or any other decorations in the room and the house. -SMOKE: The use of cigarettes or any smoke product inside the apartment is strictly prohibited. Violation of this rule will be subject to a penalty of $1500 MXN. Smoking only on the balcony, rooftop, and garden. Marihuana is illegal and will be reported to the authorities. - CONSUMPTION OF ILLICIT SUBSTANCES: The consumption of drugs and narcotics within the house is strictly prohibited. If any illicit activity is reported the authorities will be allowed to enter. -PARTIES OR MEETINGS: It is strictly forbidden to rent the apartment to hold parties or meetings, in case a party or meeting is reported, they will be fined USD 1,000 and will be asked to leave immediately. -VISITS: Meetings or parties inside the property are strictly prohibited. Access is only allowed to the guests included in the reservation, any visit outside these conditions will be taken as a breach of the rules and they will be requested to leave the house unless prior authorization is requested and authorized. - LOSS OR THEFT: The host is not responsible for any loss or theft within the apartment. Please make sure to take all your belongings when you checkout. -INTERNET: The house has internet. Each guest is responsible for all actions and messages that are carried out during their stay, it is prohibited to download or upload files illegally. - INVENTORY: The apartment is equipped and inventoried with basic things for your use and enjoyment, please take care of them since they are for your benefit. Any damage/defect of the same can be replaced and, in case of not doing so, it will have an additional cost that will depend on the value itself. -DOMAIN OF THE PROPERTY: Neither the host nor the owner of the property, will be responsible for any crime or illicit act committed within the department, avoiding the Extinction of Domain over said property. -CONTACT: For maintenance issues or doubts about lodging, please consider a schedule from 8 am to 10 pm. After 10 pm write or call only in case of emergency. -SAME-DAY BOOKINGS: We would love to welcome guests who book our house the same day of their arrival, but please be aware that your check-in may be a bit delayed (to as late as 7 pm) as we rush to prepare the unit for your arrival. Guests who book more than 24 hours in advance will be able to check in by 4 pm. CONSUMABLES: We provide all of our guests with a starter kit of consumables such as toilet paper, paper towels, laundry soap, etc. Unlike hotels with daily housekeeping services, we are not able to restock consumables beyond the items offered in the starter kit during a stay. All of our properties are located close to many major stores so please feel free to purchase any additional consumables that you think you might need during your stay beyond what's included in the starter kit.
