Portside Haven

Nestled in a quiet little corner of the beautiful beachside township of Portarlington, Portside Haven offers a cosy and comfortable 3 bedroom property with everything you will need for a great holiday. Just a 15 walk to the nearest beach and the centre of town is a 20 minute walk. Enjoy views out to Port Phillip Bay, the You Yangs and the Melbourne CBD from the front porch, whilst out the back is a large 500 sqm yard with deck and BBQ perfect for entertaining and a great space for the kids to play. The Space: - Portside Haven can accommodate up to 7 guests, couples and families only - There are three bedrooms, 2 with queen beds and the third with tri-bunks (double on the bottom, single on top) - There is a main bathroom plus a small second bathroom - The kitchen is well equipped and joins onto the dining room and lounge - Gas log fire and split system in the lounge. Further split system in the master bedroom - Laundry with large washing machine - Linen and towels provided - High chair provided - Outside deck with dining table and chairs and BBQ - Lots of yard space - WiFi and TV with Chromecast - Pets welcome - Very strict no party policy Guest Access: Bed 1 - queen, Bed - queen, Bed 3 - tri bunk Interaction with Guests: We respect the privacy of our guests and ensure a contactless check-in. However, if you have any trouble with your check-in or any other issues/inquiries during your stay, our Guest Support team is around to help. Guest Support hours are available via message from: 9am - 9pm Monday to Friday 9am - 4pm Saturday and Sunday In the case of an emergency you may call our Guest Support line (03) 7064 9360 or visit our website https://cosmogroup.io/contact for more information. Calling this line after hours could result in additional charges. The Neighborhood: Portarlington is a popular holiday destination, offering nice swimming beaches and an attractive foreshore. There is a great playground in the main street and beautiful views over Port Phillip Bay. The main shopping strip has a lovely bakery, numerous take away shops, the local pub plus a donut and lolly shop, to name a few. The town offers lots of great cafes and restaurants. Portarlington is home to the Australian Blue Mussels which are grown just off-shore and harvested daily. We have the Portarlington Mussel Festival each year in January, and the Queen birthday weekend welcomes the National Celtic Festival. This area of the Bellarine also has many amazing wineries for the wine lovers! Other Things to Note: OCCUPANT POLICY Thanks for staying with Cosmo, we will do everything we can to make your stay one to remember. To help us do this, we must ask a few things from you too. We have a legal responsibility to uphold for our clients, who own the property you are staying in. Please respect these conditions, otherwise we may be forced to take further action in line with the law, and our booking terms. 1) Prohibited Activity - All Guests must comply with all house rules and any other instructions from Cosmo during their stay. Parties are - strictly prohibited during your stay. Events, functions or visitors can be permitted upon prior request on initial booking. Extra fees apply. - Excessive noise is prohibited at all times and may result in termination of the Accommodation Agreement, eviction, extra charges or deduction of the Security Deposit. - Guests are reminded that smoking is not permitted inside the property. Cigarette butts must be disposed of properly and not thrown on property grounds. Failure to do so will result in a deduction from the security deposit. 2) Residence - Guests must notify Cosmo of any disputes or complaints from neighbours as soon as reasonably practicable. - Guests are fully responsible for the safety and security of their guests/children at all times, as well as any - disturbance caused to other residents in the neighbourhood. Guests must notify Cosmo of any disputes or complaints from neighbours as soon as possible. - Guests must keep noise to a minimum as not to disturb the occupants of neighbouring properties – especially during night-time hours (e.g. 11 pm – 8 am), and upon arrival and departure. Any small gathering must comply with other rules set regarding Noise, the Neighbourhood and Visitor numbers. 3) Departure - Your assistance in leaving the property clean and tidy with all cookware, cutlery and utensils washed and put away is much appreciated. - Please note that we will charge additional cleaning fees should you choose to leave the property in an unclean or untidy manner. Do not leave any food or drinks in the refrigerator when vacating the property. Please clean up all kitchenware, place in dishwasher and start cycle when leaving. - Tenants must place council garbage, recycling, general waste, and green waste bins for collection on relevant nights. (We will let you know). - Please ensure that you secure and lock all windows and doors whenever you are not on the property. Any losses or damage caused by leaving the property unsecured may result in extra fees. Please ensure the all lights are off and keys are left in the lockbox when vacating the property. 4) Cancellations - Please ensure cancellations are made within our cancellation period, otherwise guests will not be able to receive a full refund on their booking. - Cosmo reserves the right to retain fees on cancellation and offer travel credit for any Cosmo properties at a later date if a cancellation is made after the cancellation period. - Guests who redeem Cosmo travel credit are subject to future availability and price, Cosmo is not required to facilitate guests if it is not viable. Please note when rebooking in busier periods guests may be required to pay a difference in accommodation fare. - Guests discretion is advised when booking at any of our listed properties in regards to COVID-19. If a guest is a close contact, tests positive or has reason to believe they are infectious due to symptoms or visiting an exposure site, they must notify us and cancel their booking. Our standard cancellation policy period still applies. 5) Damages, missing items or unexpected cleaning - All breakage and damages must be reported to the agent - contact@cosmogroup.io or (03) 7035 5800. Failure to report them will likely result in a penalty deduction from the security deposit. No contents are to be removed from the property. Penalties apply if an item/s is taken and not returned. - To avoid Damages and Breakages, no furniture or contents are to be moved from one room to another without prior agreement. 6) Pets - Pets are NOT ALLOWED at this property. 7) Cleaning - If there is a cleaning issue upon arrival, please contact our Guest Support via the booking channel, guests@cosmogroup.io or (03) 7064 9360 for immediate assistance. - Photos will be required if you wish to claim reimbursement for any cleaning issues, without evidence, compensation cannot be made. - Guests are only permitted to use the beds included in their booking, any additional beds used will incur additional fees due to added cleaning and linen. To avoid this, please ensure guests read through the terms of booking and notify our support team if they wish to use an additional bed. To view on our website, visit https://cosmogroup.io/legal/occupant