Southbank Sanctuary - Expansive views, Pool & Gym

Welcome to your Southbank Sanctuary, a two bedroom, one bathroom apartment featuring open-plan living and panoramic views across the city scape and water views. ✔ Fully Equipped Kitchen ✔ Balcony with water & City view ✔ Free Gym, 12m heated infinity lap Pool ✔ Smart TV ✔ Open plan living with dining table for 4 ✔ Air Conditioning and heating throughout ✔ Internal Laundry with washing machine ✔ High Speed Wi-Fi ✔ Great location for Grand Prix ✔ Walking distance to Crown Casino, The National Gallery shops, gyms, restaurants. Floor-to-ceiling windows bathe the space in natural light, creating an ambiance of warmth and tranquillity, while relaxing in your cosy lounge room or a night in entertaining with friends and family. Nestled in Melbourne’s vibrant Southbank precinct, you’ll be steps away from the iconic Yarra River, Crown Casino, Southbank Promenade, and the Melbourne Convention & Exhibition Centre. This is the perfect base to explore Melbourne’s finest attractions, including world-class dining, shopping, and cultural experiences at the Arts Centre Melbourne and the National Gallery of Victoria. Indulge with complimentary access to premium facilities, including: • A 12-metre heated infinity pool with stunning city views • Well equipped gym for your fitness needs Bedroom Configuration: Main Bedroom: Queen Bed with built in mirrored wardrobe with access to the bathroom Bedroom 2: Double Bed with built in mirrored wardrobe You will love the location and ease of getting around from here, all Melbourne hot spots are on the doorstep including the Arts Centre Melbourne, home to a diverse range of performing arts venues including the iconic Hamer Hall, State Theatre, and Fairfax Studio. Catch a live performance, from theatre and dance to music and comedy only a short walk to the linking you to all of Melbourne’s attractions. 2-minute walk to Crown Casino and entertainment complex, Yarra River front, Southbank Promenade and Melbourne Convention and Exhibition Centre. Please note this is part of a residential and hotel complex, we can organise regular cleans and linen change if you wish with notice. This needs to be arranged through us directly. We ask that you also read the section below on other things to note. We have a minut device in the property that measures sound levels but doesn’t record, let us know you are aware of this. Any tampering of the device which is ceiling mounted will lead to instant removal and cancellation of stay as it is a security device. Home Truths - The property is on the 29th floor - There are parking options within a short walk and you can book private spaces through parking rental sites. - We manage this apartment, it isn’t managed by concierge or the hotel. The whole apartment is yours to enjoy during your stay For Parking we suggest using Park hound or nearby parking stations, please ask us for suggestions. There is also a drop off zone for you at the front of the property should you wish to drop off your luggage. Nearby Paid Parking: If you have a car we recommend Ace Parking, it’s just a 2 minute walk away: 129 Kavanagh St, Southbank or Crown Casino Parking is also a few minutes walk from the property. Melbourne has great public transport options including trams and buses to get around. Car-sharing services, like Uber, Ola and also taxis are readily available. If you need a car we suggest Go Get, offering convenient options for getting around Melbourne and beyond. Vehicles can be rented by the hour or day and are often available within a quick 5-minute walk from the property. The drive from Melbourne Airport (also known as Tullamarine Airport) to the property, is approximately 25 kilometres (about 15.5 miles). Typically it takes around 25 to 35 minutes by car, while public transport options, such as buses and s, may take 45 minutes to an hour or more. Please ensure you read through the listing and understand the house rules below; we aim to be transparent about everything you will encounter. Thank you for considering a booking at one of our wonderful Property Manager properties. We host a number of properties on behalf of property owners and each one is a little different. In booking you agree you have read through the listing information and agree to the below. Please read through and agree with the Rules, Terms and Conditions stated below to ensure an excellent guest/host experience. 1. No Party and acknowledge there is a noise detector in the property 2. Check ins at this property – plus checking in early or late 3. Late check outs 4. Third party bookings and check ins 5. Why we use a guest app (you receive a link to it after booking) 6 6. Guest Verification and Personal Data Collection 7. Linen, Amenities and Provisions 8. Damages and Loss 9. Lost Keys 10. Maintenance during your stay 11. Additional Cleaning Fees 12. No smoking and no pets 13. Lost Property 14. Travel Insurance 15. Indemnity 16. Weather Events, Flora and Fauna Property Specific information 1. No Party/event - This property has a Minut Smart Home device which monitors noise levels to ensure our neighbours are respected and the property is looked after. You agree that you are aware that it is a strict no party, no loud music at night, no antisocial behaviour and no more people in the property than what you have booked for rule. Immediate cancellation of reservation may occur with no refund for the remaining stay with costs passed on to you for security. 2. Check in - We have in person check ins at all our properties that we host. We manage the property on behalf of the owner and as part of our contract with them we don’t have a self check in option. We will meet you at your nominated check in time. For check in, the person that booked must be the person that checks in (exceptions made for a corporate booking or insurance company). We reserve the right to ask all guests for ID and we will complete a form at check in. We have the right to refuse entry to someone that isn’t the person that booked unless we have provided permission prior in writing. a. Late check in – as our check ins are in person we can meet you at any time between 3-9pm at the property. We can meet you later than this and any check in after 9pm will incur a fee of $60 and after midnight will incur a fee of $100, this amount is passed to the person meeting you due to their extra expenses later at night. b. Early Check in – We can sometimes offer an early check in however will only be able to confirm in the day or two before your arrival date. To provide an early check in we will add another cleaner or use a different cleaning company to ensure it is ready for an earlier time (the fee we have for early check in varies between weekday and weekend and is between $50-100). We unfortunately don’t have a bag storage option at this property. c. Nominated Check in time - We understand that travel plans can sometimes change and we request communication of any changes in advance. However, it’s appreciated that you are punctual for the time you’ve nominated. If you are delayed please let us know as soon as possible. If you miss your scheduled time without prior notice, we may not be able to wait if there is a lengthy delay, and there may be an additional cost of $45 for rescheduling the check-in. 3. Late Check out – Check out time is strictly 10:00am, you may request a late check out for a fee, upon request. Please refer to the late checkout section in your boarding pass once your booking is confirmed. This request must be made at least 48hrs prior to departure and must be approved, whilst we endeavour to facilitate these requests, there are times where it is simply not possible due to bookings arriving the same day and the turnaround time needed for the cleaners. If departure is after 10am without an approved, paid request, you may be charged a fee equivalent to 20% of the nightly rate per hour overstayed. Please also note; Do not leave any bags or luggage on the premises after check out, some building managers are very strict and may remove anything left in common areas. 4. Third party booking/check in – The person that booked must be the person checking in and staying, therefore we can’t provide for third party bookings and check ins. The only exclusion on this is for Corporates and Insurance companies. We are providing you keys to someone’s house therefore if it isn’t the person that booked or ID doesn’t match we reserve the right to cancel the reservation or delay check in. 5. We use a Guest Portal which is linked to this booking platform. Upon booking, you will receive an message with our STAM Australia logo. This allows us to obtain accurate and up-to-date contact details from you, as well as your flight or arrival information. It also allows you to nominate a check-in time and enables our extended team to stay in touch with you before and during your stay, should you require any assistance. You don’t have to communicate outside of the platform you booked through. While regular users typically keep their information updated, the majority of our guests have booked short term accommodations fewer than 10 times so this the most effective way to ensure we have up to date contact details and information. 6. Guest Verification and Personal Data Collection – When making your reservation with us it is a requirement to provide ID and complete the personal data fields in our booking form for verification of your identity. We have the right to cancel your reservation if the requested information is not provided within 48hrs of making the booking. Booking cancellation policies will be applicable at the time of termination. Guests are responsible for reviewing properties terms and conditions before making a reservation to ensure suitability. 7. Linen, Amenities and Provisions – We provide all linen for beds and 1 bath towel per guest. Each bathroom is supplied with 1 bath mat and 1 hand towel. We provide a starting supply of products and amenities to which you are responsible for purchasing more once these have run out. Bathroom – 1 x single use set per bathroom of shampoo, conditioner and body wash, 1x hand soap and 2 x spare rolls of toilet paper per toilet. Laundry – A small supply of laundry detergent to get you started for your stay (powder, liquid or laundry pods). Kitchen - dishwashing detergent, dishwashing tablets or a supply of dishwashing powder, a cleaning cloth, non scratch scourer, 1 x tea towel, Coffee, tea, sugar and a 1 small milk. During your stay we can provide extra cleaning or linen change at an extra fee, feel free to ask us about this. We will need at least 24 hours notice and we can either do a clean, a linen change or both together. 8. Damages and/or loss – If you find anything broken, faulty or missing on arrival at your booked property, please notify our team immediately. Any breakage/s or missing item/s discovered after your departure will result in you incurring the cost for replacement and/or repair. 9. Lost keys – Replacement charges for loss of keys, remotes or security swipes and change of locks are as follows and loss must be reported immediately. Locksmith to change locks up to $1000 Security Keys/Fobs up to $500 Standard Keys up to $100 10. Maintenance – If you encounter any maintenance issues during your stay please let us know and we will issue a maintenance request to our relevant contractors. Please note that for non urgent repairs or maintenance this may take up to 2 business days. Urgent/emergency repairs will be dealt with ASAP. 11. Additional Cleaning Fees – You are required to leave the property in a similar state to which you find it. We have departure rules and guidelines to follow and we will charge additional fees if we find these are not adhered to. Stays over 30 days have a mandatory clean every 30 days charged to the guest after confirmation via the OTA resolution centre. Payment is due at the time of confirmation. Additional fees include but are not limited to the following and the subsequent costs incurred to rectify will be paid by you the guest. Excess Rubbish Removal Excess Cleaning BBQ Cleaning 12. No Smoking / No Pets / Other rules - This property has no smoking allowed on the premises, any breach will incur professional odour removal and cleaning company fees up to $500 (this includes if we find cigarette butts anywhere on the property grounds, the additional cleaning costs incurred will be the responsibility of the booking guest). No pets on the property, any breach can lead to an extra cleaning fee and an additional $150/night to be charged. 13. We understand that items can be misplaced at times, we are here to help. If you believe you have left an item/items behind please notify us. We can then check our Lost Property register from our cleaning company or have one of our team travel to the property to check for you. Should the item be found we will happily post it to your nominated address. Please note: The fees involved for returning your item is the postage fee and a $30 handling fee. Any items not claimed within 30 days will be discarded. 14. Travel Insurance – It is advisable to purchase travel insurance for your booking as it is not an inclusion with your reservation. We suggest enquiring to travel insurance companies and purchasing adequate cover for your stay. 15. Indemnity – The safety, conduct and actions of all guests and visitors to this STAM managed property are the guests responsibility. The property owner and STAM accept no responsibility nor condone illegal, unsafe or irresponsible behaviour or actions on the premises during your reservation period or any other time. Yourself and all accompanying guests understand and agree to indemnify us the booking management (STAM) and the owner/s of the property against any responsibility, legal action or other, arising from any incident, action, loss or injury whilst staying at this property or at any time, this includes but is not limited to all areas on the premises, inside, outside, facilities, structures, furniture, gardens, grounds etc. STAM and the property owner/s are also not liable, responsible nor will offer any compensation or reimbursement for events/occurrences beyond our control. Including but not limited to flight delays, adverse weather, fire, flood etc. 16. Weather Events, Flora and Fauna – Australia is a beautiful, natural wonderland, weather events, curious creatures and seasonal wildlife movements can cause unwanted visitors and/or environmental mess at times. These may include but are not limited to wind, storms, heatwaves, snakes, spiders, birds and insects. We are not liable nor will we offer any form of compensation if such an event, which is beyond our control occurs during the course of your stay. Please note: all properties have annual pest control treatments. These terms are all visible prior to booking and by making a booking you agree to all the above plus property specific House Rules as noted in the listing for your reservation. You are also accepting responsibility for all accompanying guests stated in your booking details compliance to these rules.