Pleasing Loft Type Chalet with Spa Facilities

Grace Period:

• Guests may cancel for free provided that: (1) cancellation is within 48-hours of reservation request, and (2) reservation request was made at least 10 days before arrival.

Payment Policy:

• 90 days or less prior to arrival: Guests pay 100% at time of reservation.
• More than 90 days before arrival: Guests pay 50% at time of reservation (non-refundable), the remaining 50% will be charged 90 days prior to arrival.
• For guests paying with points: 100% of payment will be deducted at time of reservation, once booking is verified within 48 hours.

Cancellation Policy:

• 90 days or less prior to arrival: No refund issued, unless ‘Grace Period’ applies.
• More than 90 days before arrival: initial 50% payment is forfeited; the remaining 50% will not be charged.
• For guests paying with points more than 90 days before arrival: 50% of points taken are forfeited; the remaining 50% will be refunded within 5-10 business days.